After doing some Googling I found a number of critical comments from supposed former employees etc that declared how hard it had been to get Stanford to cancel memberships without threatening some sort of legal action. Naturally this caused me some concern which grew until I read you blog about how Stanford may be trying to clean up its image. With trepidation I sent an email to Stanford requesting that my membership(an associate membership with a $9 a month charge) be cancelled on its anniversary.

Literally moments ago I received a cal from one of their employees who was only too happy to cancel my membership and would immediately stop the monthly charges. I’d decided in advance that I wouldn’t ask for my money back as they had actually done everything they promised and it wasn’t their fault that I had joined on a whim so I was prepared to wait out the year and accept the monthly charge. Now I don’t have to.

All I can say is that my experience with Stanford has been enjoyable and apparently above board. There were no hidden charges and the staff have always been friendly and co-operative. I understand that others may not have been this lucky but I can only speak for myself.

Like you I am impressed with Stanford.

I’m VERY interested in hearing what people have to say who have actually USED this service as opposed to people who don’t like to be given a sales pitch on the phone.

I myself have worked as a telemarketer for Disney selling children’s books to parents and they really enjoyed the books, so I can’t say that all services sold via telemarketer are bad and it’s easy to assume such notions based on your experience and of my own initial experience with them.

However, I have yet to know of anyone who uses this service to actually have a single complaint and I think that merits some benefit of the doubt when it comes to them. Let me know what your friends who use SWW say.